Frequent Questions

Q: What makes FEL PURE COSMETICS' biotin facial serum different from other serums on the market?

A: Most serums simply hydrate or soften the skin, but few actively stimulate cell regeneration at the root — ours does. With biotin (vitamin B7) and natural vitamin E working in synergy, our serum not only improves skin texture but also activates biological repair and firming mechanisms. Plus, the ultra-fine mist spray ensures a hygienic, lightweight, and even application — no waste, no need to touch the face.

Q: Is biotin actually good for the skin, or just for hair and nails?

A: This is a common myth. Biotin supports key enzymes involved in the production of fatty acids and amino acids — essential building blocks for a healthy skin barrier. For dull, irritated, or aging skin, biotin acts as a bioactive booster, helping restore elasticity and glow from within.

Q: Where do the ingredients in FEL PURE COSMETICS come from?

A: We select plant-based, ethically sourced ingredients with full traceability. Our biotin is derived from natural fermentation, and our vitamin E comes from non-synthetic, plant-based sources. All actives are formulated in certified labs under international clean beauty standards.

Q: What’s the difference between a spray serum and a dropper serum?

A: A mist spray allows for more hygienic and even application, without disrupting the skin’s barrier through friction. It also avoids contaminating the product with fingers and maximizes each drop. For humid climates or oily skin types, it’s a game-changer — light, breathable, and never sticky.

Q: Why is a skincare routine important?

A: A skincare routine is important because it helps to maintain the health and appearance of the skin. It involves cleansing, moisturizing, and protecting the skin from environmental damage. A consistent skincare routine can address specific skin concerns, prevent premature aging, and promote a healthy complexion.

Q: Why does FEL PURE COSMETICS believe in minimalist formulas?

A: Less is more when ingredients are potent and thoughtfully combined. Biotin is our hero active, but its power lies in its context: few ingredients, no fillers, no silicones, in optimal concentrations. Every drop is designed to deliver value to your skin — nothing more, nothing less.

Q: How often should I cleanse my face?

A: It is generally recommended to cleanse your face twice a day: once in the morning and once at night. Cleansing in the morning removes any sweat, oil, or product buildup from overnight, while cleansing at night removes dirt, pollutants, and makeup accumulated throughout the day.

Q: Do I need to moisturize even if I have oily skin?

A: Yes, moisturizing is essential for all skin types, including oily skin. Even if your skin produces excess oil, it still needs hydration to maintain a healthy balance. Look for lightweight, oil-free moisturizers that won't clog your pores but will provide necessary hydration.

Q: Can I use the same products on my body as I do on my face?

A: While some skincare products can be used on both the face and body, it's important to consider the specific needs and sensitivities of different areas. The skin on the face is often more delicate and prone to breakouts or sensitivity. Using products formulated specifically for the face can be beneficial for your skin health.

Q: Can I exfoliate every day?

A: Exfoliation is an important step in a skincare routine, but it should not be done excessively. Over-exfoliating can lead to irritation, dryness, and damage to the skin's protective barrier. Generally, it is recommended to exfoliate 1-2 times per week, or as directed by the product instructions or your dermatologist.

Q: Is it necessary to use anti-aging products in my skincare routine?

A: The use of anti-aging products is a personal choice and may depend on your individual concerns and goals. Anti-aging products can help address fine lines, wrinkles, and other signs of aging. Ingredients like retinol, Biotin, antioxidants, and peptides are commonly found in such products. However, it's important to remember that prevention is key, and maintaining a well-rounded skincare routine with hydration is beneficial for overall skin health.

Q: When should I seek professional help for my skin concerns?

A: If you have persistent or severe skin concerns, it is advisable to seek professional help from a dermatologist or skincare specialist. They can provide a proper diagnosis, recommend appropriate treatments, and offer personalized advice based on your specific skin condition or concern.